Support

Report an Issue

Use this form to report scams, safety concerns, or any issues. Include as much detail and proof as possible.

What type of issue is this?

Subject *When did this happen?Urgency level

User ID or Profile NameUser ID (if known)

Listing ID or TitleListing ID (if known)

What was agreed? (BB amount, item/service)

Detailed descriptionWhat specifically went wrong?What proof do you have?

💡 Tip: The more detail you provide, the faster we can help

Ready to submit?

Our team will review your report and reach out if we need more information.

We review your report

Usually within 24-48 hours. Critical issues are reviewed immediately.

We investigate

Check messages, records, and may contact both parties.

We take action

Warnings, restrictions, suspensions, or BB adjustments based on evidence.

You'll hear from us

We'll notify you of the outcome via email or in-app message.